Your menu. Your guests. One simple ordering flow.

Scan to Order, Made Simple for Your Restaurant

Turn a table sign into a direct ordering experience. Guests open your QR code menu, choose their food and send an order from their phone. You manage the menu and orders in one place, without asking customers to download another app.

  • Free Forever plan
  • No app download
  • No credit card to start

What is scan to order?

It is a browser-based way to order from a restaurant menu: scan a code, choose your dishes and submit the order. It goes beyond a read-only menu while leaving your team in control of service, availability and payment choices. Customers can still ask staff for help.

How to Set Up Scan to Order

Build the menu first, choose how orders should arrive, then test it with your team. A clear setup matters more than adding every feature at once.

1

Create your digital menu

Import your existing menu from a PDF, photo or website link, or add dishes yourself. Review categories, descriptions and prices before sharing it. Keep the familiar food and branding your guests already recognise, without designing a separate ordering website.

2

Choose your service and print the code

Enable table ordering and create a code for each table, or use one shared code for counter service. Place a clearly labelled sign where guests can reach it. Open the link on your own phone and check the complete customer journey before launch.

3

Receive orders and keep service personal

Guests scan to order when they are ready. Your team follows incoming orders in the dashboard and prepares them using your chosen workflow. Keep staff available for questions, allergy advice and customers who prefer ordering in person. Technology should support hospitality, not replace it.

More Than a Code on the Table

Make scan to order part of a manageable restaurant workflow. Start with the essentials and add tools that help your team, not extra complexity for your guests.

One menu, not another PDF

A static menu only shows information. An ordering menu lets guests choose dishes, select available options and submit a request. MenuForma combines the menu with restaurant management, so you do not need to maintain an unrelated document and ordering service.

Change dishes without reprinting

Edit prices, descriptions and availability from your dashboard. The same restaurant link opens the updated menu, so ordinary menu changes do not require new table signs. Confirm your saved changes on a customer device, especially before a busy service or seasonal launch.

Keep table orders organised

A table-specific code carries the table reference into the ordering flow. Your staff can see which table an order belongs to rather than asking every guest to explain where they are sitting. Shared ordering links are available when table assignment is not needed.

A clear route from guest to kitchen

Use the order dashboard to review requests and follow their status. Kitchen display and compatible thermal printing can support your chosen setup. These tools still need the relevant screen, printer or Print Agent configuration; they are not a promise that any existing device works automatically.

Serve visitors in their language

When multilingual menus are enabled on Regular, guests can switch between your selected languages. MenuForma supports over 70 languages. Review translated food names and allergy information before publication, and keep your team available for questions that need personal advice.

Start small, expand when useful

The Free Forever plan lets one restaurant start with a digital menu and table ordering. Regular adds capabilities such as multilingual menus, pickup and delivery ordering, online payments and multiple restaurants. Choose the features your service actually needs rather than committing to everything on day one.

A service choice, not a forced change

Keep Ordering Personal

Offer scan to order to guests who prefer moving at their own pace. Keep a printed menu and a friendly member of staff available for everyone else. At a counter, a shared code may be enough; at a table, a dedicated code gives your team the location context.

Check the Full Journey Before Service

  • Open the printed code on a phone and check the correct restaurant and table.
  • Review item options, prices and the payment methods guests will actually see.
  • Make sure your team can access incoming orders and knows how to respond.
  • Keep an alternative ready when a customer cannot use their phone.

Scan to Order: Your Questions Answered

The practical details matter: what guests need, what is free, how payments work and what happens when someone wants help. Here are straightforward answers before you commit to a new ordering setup.

What does scan to order mean?

A guest scans a restaurant QR code with their phone camera, opens a digital menu in the browser, selects items and sends an order. Unlike a code that only opens a PDF, the menu includes an ordering flow. The restaurant decides which services and payment methods to enable.

How is scan to order different from scan to pay?

Ordering starts the food request; payment settles the bill. You can offer table ordering without requiring an online card payment. If you enable supported online payments, guests can pay through the configured checkout. A successful payment and an accepted food order are separate steps in your restaurant workflow.

Is scan to order free with MenuForma?

You can start with the Free Forever plan for one restaurant, including a QR code menu and table ordering. It is not a time-limited trial, and no credit card is needed to register. Regular is required for features such as multilingual menus, delivery and takeaway ordering, and online payments. Check the pricing page for current plan details.

Do customers need an app or an account?

No app download is needed to open the menu: guests use their phone camera and browser. MenuForma also supports guest checkout. The contact details requested depend on the service and your settings; for example, a delivery order may need an address. Avoid requesting information that your team does not need to fulfil the order.

Can I use scan to order for pickup and delivery?

Yes, pickup and delivery ordering are available on Regular. You configure the relevant service, opening hours, customer fields and delivery rules. Share its link or QR code so customers open the right flow. Test the pickup journey and check your delivery area before advertising either service.

What happens if a guest cannot scan the code?

Keep a short menu link nearby and offer a paper menu or staff assistance. A working internet connection is needed to open and submit online orders. Guests with a flat battery, limited connectivity or a preference for personal service should still have a practical way to order. The QR option does not have to be compulsory.

Can guests pay online, and are there extra fees?

Online payments require Regular and a supported, fully configured Stripe connection. MenuForma lists a 0.6% platform transaction fee for Stripe payments, and Stripe processing fees may also apply. Available methods depend on your account and region. Review those charges before enabling payments; starting a free menu does not make card processing free.

Will scan to order work with my existing POS or printer?

MenuForma can be used through its dashboard without replacing your POS. Integration and printing support depend on the specific system and configuration. Check the integrations and Print Agent documentation for your setup, and test a ticket before service. Do not assume every POS, fiscal invoicing system or printer is automatically compatible.

Can I update prices and show food allergy information?

Yes. You can edit menu content and add the supported allergen labels to dishes. MenuForma includes the 14 EU allergen categories, but your restaurant remains responsible for accurate ingredients, cross-contact advice and local requirements. Review imported or translated content; the software does not independently verify whether a dish is safe for a guest.

Why choose MenuForma instead of a basic QR generator?

A basic generator links a code to a destination. MenuForma helps you create and maintain the destination itself: an editable menu with ordering, restaurant settings and an order dashboard. You can begin free, try the live menu examples below and upgrade only when additional capabilities fit your operation. There is no need to rebuild your menu just to change a price.

Compare Current Plans

Bring Scan to Order to Your Restaurant

Create your menu, test it with the live preview and share a code when you are ready. Start with the Free Forever plan. Add paid features only when your restaurant needs them.