What is an eMenu?
An eMenu is a restaurant menu published as a web page guests can open with a QR code or link. Instead of sending them to a static file, it gives your team a place to organize categories, dishes, prices, descriptions, photos and availability, then maintain those details as service changes.
How is an eMenu different from a PDF or a QR code generator?
A PDF is a document and a QR generator only creates a code. An eMenu connects the code to editable menu content. You can revise the page at the same link, structure the menu for mobile reading, and decide later whether browsing should remain read-only or include ordering.
Do guests need an app to use it?
No. Guests can scan the QR code with a compatible phone and open the eMenu in their browser, or follow the shared link. They need a usable device and a working internet connection. Keep a printed menu and staff assistance for guests who prefer them or cannot connect.
Can AI import my existing menu for me?
AI-assisted import can turn a PDF, image or web link into a useful starting draft. It can miss or misread details, so your restaurant must proofread names, descriptions, prices, options, allergens and availability before publishing. Treat the import as preparation, not approval.
Can I update prices or a sold-out item after printing the QR code?
Yes. Save the change in your dashboard and the eMenu can continue using the same public link and QR code. Open it on a real phone before service to confirm the correct menu appears. Reprint only when you want to change the physical sign or the code itself.
Can the eMenu show photos, categories and allergen details?
Yes. Use categories to make the menu easier to browse, add photos where they genuinely help, and record the supported 14 EU allergen categories. The restaurant is responsible for ingredients, cross-contact, recipe changes, accurate labels and local requirements; the platform does not provide automatic compliance.
When should I enable ordering?
Enable ordering after the browse-only page is accurate and your team has agreed how table codes, incoming orders and guest questions will be handled. An eMenu can stay read-only. Table ordering is included with Free Forever; delivery and pickup require Regular and should be tested before you advertise them.
Can tourists read the menu in another language?
Regular supports multiple menu languages, which can make an eMenu more comfortable for visitors. Review every translation, dish name, ingredient description and allergen note before it is public. A translated screen is helpful, but staff should still be available for personal dietary questions.
What does it cost, and what about online payment fees?
Free Forever includes one restaurant, one primary language, QR menu display and table ordering. Regular adds multiple languages, delivery, pickup and multiple restaurants. For configured Stripe online payments, MenuForma charges a 0.6% platform fee per transaction and Stripe processing fees also apply; check current plan and Stripe terms before enabling checkout.
What happens if a guest has no internet or prefers paper?
An eMenu needs an internet connection to open, so it is not a replacement for every situation. Keep printed menus, a staff-led ordering path and a clear way to help guests with a low battery, limited signal, accessibility needs or a simple preference for human service.